Information We Collect

If you reach out regarding corporate floral arrangements or gift services, we gather information you provide willingly. This covers your name, company name, email, phone, delivery addresses, and particular specifications for your floral needs. We also collect payment details when placing orders, though payments are handled securely by our payment partners.

For corporate clients, we may obtain extra business information like company registration details, preferred delivery timelines, and budget specifications to tailor our services to your company.

Our site automatically gathers certain technical data when you visit, including your IP address, browser, device details, and navigation path. We use this to enhance site performance and to learn how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use data to enhance our services and the user experience on our site. This helps us identify which corporate floral offerings are most beneficial to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Marble Novel Ridge respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information when required by law, a court order, or a government request. We may also share it to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We prioritize the protection of your personal information and implement appropriate technical and organizational measures to safeguard it. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no method of online transmission is completely secure. We regularly update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal information. Depending on applicable laws, you may have the right to access, amend, delete, or limit how your personal information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the type of information and the purpose for which it was collected.

Cookies and Site Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to understand how visitors use our site. Cookies help us remember your preferences and analyze site performance.

You can manage cookie settings in your browser. However, turning off certain cookies may affect how the site works. For details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may contain links to third-party sites or services. This privacy policy covers only Marble Novel Ridge and our site. We aren’t responsible for the privacy practices of external sites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect shifts in our procedures, offerings, or legal obligations. When material changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.